Artificial Intelligence (AI), gamification, machine learning, Omni channel technology, workforce management solutions, quality assurance technology, and the list goes on! With the wealth of technological innovations in customer care, it is easy to get lost in the deluge of solutions. SmartSource meticulously selects solutions that maximize return on investment (ROI) in the shortest time. We make sure the right technology for you is implemented with a predetermined purpose that aligns with your strategy, processes and people for added efficiency and productivity. ion.