Business Process Outsourcing
We know the feeling. You want to grow your business, develop new projects, and conquer new arenas. But you’re faced with a reality: you don’t have the time, the space, nor the resources. That’s where we come in.
Whatever your business, whatever the sector, we at SmartSource provide outsourcing solutions that are customized to fit your specific needs. In other words, you focus on your core business, and leave the rest to us.
So while we manage a state-of-the-art call center on your behalf or handle your Accounts Payable every quarter, you can rest assured we’re operating in a way that aligns with your vision, reduces your operational costs, and maximizes your return on investment (ROI).
The bottom line is: we’ll improve yours.
-
Sales & MarketingSales & MarketingTransform your customer service unit from cost to profit center with our strategic and innovative services. Inbound or outbound, we focus on increasing your profitability by improving your sales conversion rate and revenue per call.
-
Customer CareCustomer CareCustomer service that builds solid customer relationships. Good communication based on effective listening and empathy are the elements that uphold your company’s culture and image, speeding up accurate and transparent resolution.
-
Technical SupportTechnical SupportFrom the simplest troubleshooting protocols to the most complex, we adhere to your troubleshooting handbooks and work hard to improve them for faster case resolution. Troubleshooting and service callout assistance made easy.
-
Transaction ProcessingTransaction ProcessingEfficient back office and clerical work with a focus on minimizing human error. High quality standards, accuracy, and expertise that save you time and reduce costs.
-
Finance & AccountingFinance & AccountingReduce your operational costs by sending us your cumbersome financial and accounting operations. Outsource so your team can focus on core activities.
